evosPrivacy Policy

This page describes what we collect when you use evos and how we keep that data protected. We take your privacy seriously. When you download our Android app, log in via iOS Safari, or access evos on desktop, we collect certain information needed to verify your identity, process payments, and deliver our sportsbook and live-dealer services. Our commitment is to handle that data transparently and securely.

We operate across multiple jurisdictions, so our servers and processing may sit outside your home region. We comply with data-protection principles across the regions we serve, including standard encryption, secure payment processors, and limited third-party access. This policy explains what we collect, who we share it with, how long we keep it, and what rights you have.

If you have questions about your data or how we handle privacy on evos, contact us via the details at the end of this page. We respond to all privacy inquiries in English and other languages where possible.

What We Collect on evos

We collect information in several categories. When you register an evos account, we ask for your email, a secure password, your full name, and your date of birth. We use this to verify your identity and comply with age and know-your-customer (KYC) regulations in supported jurisdictions.

When you make a deposit or withdrawal on evos, we collect payment details—your chosen method (DANA, e-wallet, mobile banking, local payment, online payment, or bank transfer via e-wallet, mobile banking, local payment, online payment), your transaction ID, and the amount. We store these records for account reconciliation and regulatory compliance.

We also collect device information when you use our Android app or access evos on mobile Safari. This includes your IP address, device type, and approximate location (used for fraud prevention and regional compliance). We do not track your precise location; we use location data only at country or city level to verify you're in a supported jurisdiction.

Cookies: We use cookies on our web browser version and local storage on our Android app to remember your login session and your account preferences (language, notification settings, bet history display). These are essential to evos operation; you cannot disable them without losing core functionality.

We collect gameplay data—your bets, results, account balance history—to provide our sportsbook (Liga 1, Piala AFF, Champions League, Premier League, MotoGP, badminton) and live-dealer services (blackjack, roulette, baccarat, Dragon Tiger). We also log your customer-support interactions (live chat, email) to improve our service and resolve disputes.

How We Use Your Data on evos

We use your personal data for five core purposes. First, we verify your identity and age to comply with local regulations in Jakarta, Surabaya, Bandung, Medan, and other supported regions. Second, we process your deposits and withdrawals, working with our payment processors to ensure your funds reach the correct account. Third, we operate evos—delivering your bets, settling outcomes, and updating your balance in real time across Android, iOS, and desktop.

Fourth, we monitor for fraud and suspicious activity. Our systems flag unusual patterns (rapid account creation followed by large deposits, multiple failed login attempts) to protect you and our platform. Fifth, we comply with legal requirements. If a court or regulator requests your data, we disclose it only as required by law.

Account verification: We use your name, date of birth, and ID details to confirm you are the account holder and meet age requirements.
Payment processing: We share deposit and withdrawal details with our payment partners to execute transactions and reconcile your account.
Marketing (optional): We send promotional emails about new slots (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways) and esports markets (Mobile Legends, Free Fire, PUBG Mobile) only if you opt in. You can unsubscribe anytime.

Third Parties and Processors

We work with trusted third parties to deliver evos. Our payment processors (for e-wallet, mobile banking, local payment, online payment, e-wallet, and local banks) receive your transaction data. Our hosting provider stores our servers and databases. Our customer-support platform logs your chat and email. Our analytics provider tracks site usage (page views, button clicks) to improve our interface.

All of these partners sign data-processing agreements with us. They agree to use your data only as needed to provide their service and to protect your data with the same care we apply. We do not sell your data to advertisers or third-party marketers.

How Long We Keep Your Data

We keep your account data as long as your account is active. Once you request account closure, we retain records for seven years to comply with anti-money-laundering and tax regulations. After seven years, we delete or anonymize your data.

We keep your payment records for a minimum of five years for auditing and dispute resolution. Chat and email support records are retained for one year unless you request deletion sooner. Cookies and local storage on your device are cleared when you log out or clear your browser cache.

Your Rights on evos

You have the right to access, correct, or delete your personal data. To exercise these rights, contact our support team via the channels below. We respond to access requests within 30 days. You also have the right to unsubscribe from promotional emails at any time—each email includes an unsubscribe link.

You can request account closure at any time through your account settings or by emailing us. Once closed, we stop collecting new data but retain historical records as outlined above for regulatory purposes.

How We Protect Your Data

We use industry-standard encryption (TLS 1.2 or higher) to protect data in transit between your device and our servers. Your password is hashed and salted before storage; we never store plain-text passwords. Our servers are protected by firewalls and regular security audits. We limit access to your data to staff who need it to operate evos.

We cannot guarantee absolute security, but we undertake continuous measures to reduce risk. If we discover a data breach, we notify affected users promptly.

Contact Us About Privacy

If you have questions about our privacy practices on evos, contact us via:

In-app chat: Open our Android app or web interface and tap Support or Help. Our team responds in English during standard hours.
Email: Send your privacy inquiry to our support team. Include "Privacy" in the subject line so we route your request appropriately.
Account settings: Log into evos and navigate to Account → Privacy. You can download your data or request account closure from here.

We update this privacy policy from time to time to reflect changes in our data practices or legal requirements. We notify you of material changes via email or in-app notice. Your continued use of evos after an update means you accept the revised policy.

We remain committed to protecting your privacy across all evos services—whether you access our sportsbook (football, badminton, MotoGP), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slots (Aviator, Sweet Bonanza), or esports markets (Mobile Legends, Free Fire, PUBG Mobile). Your data is central to your trust in evos, and we treat it with the seriousness it deserves.